As an HR professional and coach, I firmly believe in the capacity of people to grow, learn, and improve both personally and professionally. In my experience, motivation and self-awareness are the key drivers of transformation. When someone tells me, "I am who I am, and I can’t change," I like to challenge them with a simple question: Are you the same person you were five years ago? More often than not, they acknowledge that they’ve changed. And for those who insist they haven’t, I ask a follow-up: What have you learned in the past five years?—the answer is rarely “nothing.